Are you a Good Coach who wants to become a Great Coach?

As business coaches we all want to have impact. With the world of work undergoing unprecedented change, the demands on us as coaches is increasing. Continuing to increase your knowledge in core coaching areas is one of the best ways to support both your coachees and your organization.

Coaching Course Categories

Your Coaching Skills

ADVANCE YOUR COACHING SKILLS

Essential Coaching Skills to elevate the effectiveness of the Business Coach.

Click the area of interest

ORGANIZATIONAL EFFECTIVENESS

Differentiating skills that will accelerate performance and engagement.

LEADERSHIP

Support your Leaders in developing a set of competencies in great demand today.

SALES SUCCESS

Do your Coachees want more sales and stronger customer relationships?

MYERS BRIGGS

A series of coaching courses on how to maximize the use of MBTI at work.

VIRTUAL WORK

As virtual becomes the norm, maximize the effectiveness of individuals and teams.

TEAM PERFORMANCE

Support your team leaders and members in optimizing teams and creating more value.

Benefits of Learning with Dr. Dan

Focus

Each course has all the learning materials you need to prepare for your practice session with Dr. Dan. You will be practicing the skill specific to the course and you will be able to apply the learning immediately.

Dr. Dan will offer you feedback ensure you learn at your best. You will receive a Certificate of Completion for your professional development reporting.

Continue to enhance your skills as a Business Coach

Dr. Dan offers over 70 continuing education courses for Business Coaches. Each course comes with a  60 minute practice coaching session with Dr. Dan where you will practice the coaching skill. The first step is to send an email to Dr. Dan and he will send you the Impact Business Coaching Learning Assessment. The purpose of the assessment is to determine your Business Coaching educational needs. You will receive your custom learning plan within 2 business days from Dr. Dan. You can choose to follow your learning plan or enrol in other courses of your choosing. Once you enrol, you will receive  your course materials and can book your meeting with Dr. Dan. Meetings with Dr. Dan are either by phone or video conferencing – your choice.

Free Learning Assessment

Use the contact form below to get a free learning assessment. Dr. Dan will send you a report outlining his recommendations for your customized learning plan.

A Customized Learning Program for you

Based on your Learning Assessment, your Customized Learning Plan is Dr. Dan's recommendation on a suggested approach to accelerate your development as a Business Coach.

Practice Coaching with Dr. Dan

Each Impact Coaching Course comes with a 60 minute practice meeting with Dr. Dan. Each practice session is customized to your individual opportunities.

Certificates of Completion

When you complete any Impact Coaching Course you receive a Certificate of Completion for your professional development reporting.

Want to start your own coaching business?

Impact Training and Development, Inc. offers two programs for Business Coaches looking to start or expand their existing coaching practices.

Program: TAKE FLIGHT is a Business Coaching Program for Business Coaches either considering or starting a new Business Coaching Practice.
A Coaching Business is a rich and rewarding career. Ambitious clients, supporting important career and life decisions, substantial income potential and the freedom to create your own path. Dr. Dan uses his over 30 years of Business Coaching experience to support you in launching your Business Coaching Career. Some focus areas include:

  • Becoming a Business Coach: getting you ready using Dr. Dan’s Business Coaching Assessment and Competency model
  • Establishing and organizing your business: the framework and plan you will need to be successful now and in the future
  • Attracting and Retaining Clients: proven methods to attracting and retaining clients in a highly competitive market 


Program: ACCELERATE is a Business Coaching Program for Business Coaches who have their own practices and are looking to expand and take them to a new level. Do you want your Business Coaching Organization to get to the next level: # or types of clients? Income? Fulfillment? Dr. Dan will support you in ACCELERATING your Coaching Business by:

  • Enhancing the Core Business Coaching Competencies of your team
  • Elevating your Coaching Business Plan to support your renewed business goals and aspirations
  • Engaging Strategy Development: Product and Services Offerings and Pricing; Marketing Strategy Optimization; Team Development
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courses

Coaching skills

As a Business Coach you want to ensure your coaching skills are top notch as you continue to hone your Business Coaching expertise. The Coaching Skills courses give you the core coaching skills you need to be a great Business Coach. Each course comes with a 60 minute practice meeting with Dr. Dan where you will practice each skill using real scenarios. Once the course is completed, you will receive a Course Certificate for your professional development tracking.

CS001 - Knowing Yourself: The Power of Self Awareness

When we see ourselves as we truly are, we are more confident and more creative; we make better decisions and communicate more effectively; and we’re better and more effective coaches. Carl Jung said “Your visions will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakes.”Course Outcomes: 1. Be aware of your own emotions and able to recognize what you’re feeling at any given time 2. Know the reasons why you feel the way you do 3. Recognize how your feelings affect you and your coaching 4. Have a high degree of awareness of what is important to you and the contribution you want to make–your values, purpose and vision 5. Know what you want and go after it 6. Know when your self-talk is helpful 7. Know when your self-talk is unhelpful
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CS002 - The Performance and Engagement Based Coaching Model

The Performance and Engagement Based Coaching Model (PEBC) ensures that your coachee raises their levels of performance and engagement throughout the coaching process. Navigate skillfully through 4 phases of the PEBC to ensure your coachee leaves each coaching interaction fully enthused and accountable to meet agreed upon commitments. Course Outcomes: 1. Understand the 4 components of the Performance and Engagement Coaching Model 2. Learn how to transition between the 4 components of the model 3. Gain full commitment from your coachee at every step of the model 4. Increase performance and engagement of your coachee in every coaching conversation
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CS003 - How to Establish Trust and Respect

When trust and respect are present in a coaching relationship, great progress can happen. As a coach, building a trust and respect plan should be developed and implemented with care. Regular check ins and advancement of this plan are critical to a successful coaching relationship. At times, the importance of both trust and respect is only realized when they are absent. The development of trust and respect can be accelerated. Course Outcomes: 1. Demonstrate a genuine concern for the coachee’s welfare and success 2. Demonstrate a strong belief in the boundless potential of others 3. Consistently work to establish trust and honest communication with the client 4. Establish clear agreements and keep promises 5. Clearly and candidly share your values, attitudes, beliefs and emotions when appropriate 6. Encourage the coachee to take on new and challenging tasks, while providing appropriate support 7. Create an environment of safety and security when dealing with sensitive issues 8. Create an environment of safety and security in which the coachee is able to share all sides of him/herself (e.g., his/her ambitions, needs and fears) 9. Be honest and truthful in difficult situations (e.g., prepared to tell the client what he/she needs to hear but others won’t say)
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CS004 - How to Establish Rapport

Strong rapport is that magical connection that supports a lasting and trusting relationship. Rapport is not simply asking about weekends or families. It is a deeper connection that creates the most comfortable of environments where openness and candor lead the way to great coaching conversations that have the most impact. Course Outcomes: 1. Have an open and responsive presence 2. Be comfortable sharing your intuitions with the coachee 3. Demonstrate a willingness to take risks and to enter the unknown 4. Have a very flexible approach to coaching and be able to adapt your style to what works best for the coachee 5. Make appropriate use of humour to make the work more fun 6. Be able to tolerate open expression of strong emotions directed at you without becoming defensive 7. Be able to manage the coachee’s expression of strong emotions about his/her situation without getting caught up in the coachee’s emotions 8. Be able to work with a variety of learning styles in individuals 9. Give objective feedback in a non-judgmental manner
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CS005 - How to Mine for Strengths and Development Needs

Having a realistic perception of your coachee’s strengths and development needs and knowing his or her strengths and limitations while showing a commitment to continuous learning and self-development is an important tool in your coaching toolkit. When an individual can use his or her strengths at work, increased performance and engagement follows. Areas of development can be better served by applying strengths first to navigate complex or uncertain terrain. Your role as coach is critical to help in this journey. You will support them in a multiple of ways. Course Outcomes: 1. Uncover strengths and less-developed areas, abilities and limitations of your coachee 2. Help your coachee reflect on ways to learn from experiences 3. Support your coachee to seek out constructive feedback to improve his or her performance 4. Help them act on constructive feedback to improve performance 5. Support your coachee to be a continuous learner – seeking opportunities for self-development and lifelong learning, always looking to improve and grow
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CS006 - How to Listen to Understand

The greatest insights come from listening. Paying attention to understand the ‘why” behind what is being said is real listening. It is more than not interrupting or waiting for your turn to talk, listening to understand takes practice and discipline to support and connect with your coachees for increased performance and engagement.

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CS007 - How to Question Effectively

As an effective coach, two types of questions are important to develop to increase effectiveness. These are lower cognitive questions (fact, closed, direct, recall, and knowledge questions) involve the recall of information and higher cognitive questions (open-ended, interpretive, evaluative, inquiry, inferential, and synthesis questions) involve the mental processing of information to produce or support an answer. Knowing what to ask and when to ask each question will lead to effective and productive coaching discussions. Course Outcomes: 1. Ask questions that reflect an understanding of the coachee’s point of view and knowledge level 2. Ask challenging questions that help the coachee to self-discover 3. Pose open-ended questions that help the coachee to clarify issues 4. Ask questions that help the coachee to develop new perspectives and new possibilities for action and learning 5. Ask questions that evoke commitment to action 6. Ask questions that steer the coachee towards his/her desired outcomes  
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CS008 - How to Communicate Clearly and Impactfully

Communicating clearly and impactfully involves both the proper use of verbal and nonverbal forms of communication. Saying what is important at the right time while active listening ensures that your coachees will remain engaged and get the results they are looking for. Course Outcomes: 1. Prepare in advance for the coaching session 2. Ensure that feedback to the client is clear and meaningful in terms of the coachee’s intended outcomes 3. Present alternative ways of viewing the coachee’s situation that are useful and meaningful to the coachee 4. Clearly state the coaching objectives, and the rationale for using particular techniques or exercises 5. Use language appropriate and respectful to the coachee (e.g., non-sexist, non-racist, non-technical, non-jargon) 6. Use analogies, metaphors and examples to help the coachee grasp an idea 7. Clarify and review with the coachee the information obtained during sessions
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CS009 - How to Facilitate a Depth of Understanding

When your coachee discovers in depth thoughts, attitudes, ideas and perspectives, they begin to transform. This gift to them from you will be one of your greatest accomplishments with them. A fog will lift and new areas of enlightenment will surface – all leading to a mindset shift and new and better definition of self. Course Outcomes: 1. Understand and respond to the coachee’s unspoken feelings and concerns 2. Identify patterns and discrepancies in the coachee’s thoughts and/or behaviors 3. Enable the coachee to discover the thoughts, feelings and behaviors that will help him/her to achieve meaningful outcomes 4. Add order, clarity, depth of understanding and perspective to problematic situations 5. Help the coachee to look at the broader context of issues or problems 6. Create an environment that supports exploration and change 7. Help the coachee to recognize the impact of his/her thoughts and feelings on behavior 8. Recognize the coachee’s strengths and areas for learning and growth Help the coachee to identify the most important issues to address during coaching 9. Contribute your knowledge, experience and expertise without giving advice 10. Employ a variety of perspectives when trying to make sense of a situation
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CS010 - How to Evaluate your Coaching Effectiveness

Coaching is about making people better. If you do that on a consistent basis, you are a great coach. 1.Make 2.people 3.better are just 3 simple words that can provide a coach the most satisfaction in your coaching career and greatly support your coachee his or her own success in their careers. Evaluating your effectiveness as a coach should be ongoing with continuing education to ensure you give your coachees your very best at all times. Course Outcomes: 1. Understand the PEBC Coaching Evaluation Model 2. Continously monitor strengths and development areas for increased performance 3. Create a development plan based on evaluation results 4. Engage your coachee’s in providing helpful evaluative feedback on a consistent basis 5. Learn how to share your own evaluative feedback while increasing trust levels in your competence as a great coach
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CS011 - Custom Topics available upon request.

Custom Topics available upon request. Please email coach@withimpact.com for details.
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Leadership

Our Leadership courses will give you the tools to coach the skill of Leadership. As business is transforming, leadership is becoming a more desirable skill we seek from all individuals within our organizations.  All of our leadership courses are targeted at specific leadership skills to ensure a focused, rather than general approach. Each course comes with a 60 minute practice meeting with Dr. Dan where you will practice each skill using real scenarios. Once the course is completed, you will receive a Course Certificate for your professional development tracking.

LS001 - Leading in a VUCA (Volatility, Uncertainty, Complexity, Ambiguous) Environment

These are turbulent and unpredictable forces of change that can affect us, and we need new skills, approaches and behaviors as leaders to manage in the face of the four VUCA threats. VUCA represents a set of challenges that leaders need to consider. Individually, these challenges can be significant, but they can be formidable when they’re combined. Course Outcomes:
  1. What is VUCA?
  2. Why is it important to know about VUCA?
  3. VUCA Knowledge Primer
  4. How to Lead in a VUCA Environment
  5. Situations when to apply the learning
  6. How to evaluate success in Leading in a VUCA Environment
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LS002 - Leading in a Virtual Environment

In the midst of a global crisis, employers have found they can operate remotely and thrive, prioritizing flexibility without sacrificing productivity. Leading in an ever-changing world means going virtual. We need to get comfortable with technology, maximize digital connections, and keep lines of communication open. The future of work is definitely remote. Course Outcomes:
  1. What is Leading in a Virtual Environment?
  2. Why is it important to demonstrate leadership in a virtual environment?
  3. Leading in a Virtual Environment Knowledge Primer
  4. How to Lead in a Virtual Environment
  5. Situations when to apply the learning
  6. How to evaluate success in Leading in a Virtual  Environmen
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LS003 - Experienced Employees / High Performers

A strong leader knows how to keep employees engaged. But how do we boost performance, motivation, and morale for high-performers who seem to know it all? As leaders, we need to identify effective ways to challenge experienced workers to ensure they are constantly learning and developing. The right coaching techniques can go the extra mile to keep high-achievers inspired. Course Outcomes:
  1. Who are Experienced and High Performing Employees?
  2. Why is it important to know how to lead Experienced and High Performing Employees?
  3. Experienced and High Performing Employees Knowledge Primer
  4. How to Lead Experienced and High Performing Employees
  5. Situations when to apply the learning
  6. How to evaluate success in Leading Experienced and High Performing Employees
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LS004 - Leadership Pipeline Development

Being able to initiate change and inspire your peers are key behaviours to develop for the modern workplace. As organizations move away from top-down mindsets and aim to prioritize collaborative innovation, the ability to guide effectively without assigned authority is essential. By developing strategic skills, we can play a key role in supporting business goals.

In this course you will learn communication strategies to have greater influence at the most crucial times.
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LS005 - Leadership Brand Development

When remote workplaces are the norm, optimizing digital experiences is a must. How can we ensure that every virtual interaction is informative, meaningful, and stimulating? Understanding which tools promote efficacy and which structures encourage collaboration will give you the edge you need to conduct impactful interactions.

In this course you will learn how to use your communication skills to lead collaboratively in a virtual environment.

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LS006 - New Role Success

According to coaching expert Sir John Whitmore, the definition of coaching is ‘unlocking a person’s potential to maximize their own performance. It is helping them to learn rather than teaching them.” Many of you may also have heard of the common saying by the philosopher Maimonides that says: “Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.” I love that quote. If you want an even simpler definition of coaching consider that coaching is making someone better. When you are coaching for performance, approaching it from a learning perspective for the employee will reap far greater benefits than simply telling them what to do or, worse, doing it for them. When done right, great coaching will increase employee engagement along with performance and productivity. In this course you will learn how to coach others for increased performance and engagement.
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LS007 - Work-Life Alignment

Cooperation, collaboration, and compromise. The ability to work cross-functionally with multiple parties is essential to business success. Learning how to effectively communicate your ideas and influence the course of action can go a long way, not only in forging positive work relationships, but in paving the way for impactful career growth. In this course you will learn how to negotiate in a confident manner so that you are satisfied with the results.
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LS008 - Personal Leadership

When we see ourselves as we truly are, we are more confident and more creative; we make better decisions and communicate more effectively; and we’re better and more effective coaches. Carl Jung said “Your visions will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakes.”

Outcomes of this course:
  • Be aware of your own emotions and able to recognize what you’re feeling at any given time
  • Know the reasons why you feel the way you do
  • Learn the 3 questions you can answer to remove the feeling of Imposter Syndrome
  • Recognize how your feelings affect you and your coaching
  • Have a high degree of awareness of what is important to you and the contribution you want to make–your values, purpose and vision
  • Know what you want and go after it
  • Know when your self-talk is helpful
  • Know when your self-talk is unhelpful
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LS009 - Leadership Mindset

Difficult conversations are part of managing a team of different people, with different needs and personalities. To become effective leaders, we need to develop strong communication skills. Mastering how to communicate openly and getting comfortable with challenging conversations are essential for good leadership.

In this course you will learn how to have difficult conversations to ensure the conversation is productive and as painless as possible.
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LS010 - Having Difficult Conversations

Difficult conversations are part of managing a team of different people, with different needs and personalities. To become effective leaders, we need to develop strong communication skills. Mastering how to communicate openly and getting comfortable with challenging conversations are essential for good leadership. Course Outcomes: 1. What is a Difficult Conversation? 2. Why is it important to know about having a Difficult Conversation? 3. Difficult Conversations Knowledge Primer 4. How to have a Difficult Conversation 5. Situations when to apply the learning 6. How to evaluate success in having Difficult Conversations
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LS011 - Performance Coaching

As leaders, we have the best interest of our employees in mind. But finding the right balance between providing constructive criticisms and recognizing meaningful work can be challenging. By developing an effective performance coaching strategy, leaders can help employees grow professionally, improve performance, and stay motivated. Course Outcomes: 1. What is Performance Coaching? 2. Why is it important to know about Performance Coaching? 3. Performance Coaching Knowledge Primer 4. How to Performance Coach 5. Situations when to apply the learning 6. How to evaluate success in Performance Coaching
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LS012 - Uncovering Individual Strengths

While technical skills can be learned on the job, soft skills are harder to develop. Leaders can maximize employee potential by understanding individual strengths, and creating opportunities for employees to apply and develop them. By identifying different strengths and behaviours, we as leaders take the first step to nurturing talent. Course Outcomes: 1. What is Uncovering Individual Strengths? 2. Why is it important to know about Uncovering Individual Strengths? 3. Uncovering Individual Strengths Knowledge Primer 4. How to Uncover Individual Strengths 5. Situations when to apply the learning 6. How to evaluate success in Uncovering Individual Strengths
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LS013 - Uncovering Individual Development Areas

Career development is a goal for many employees, and it should be for leaders, too. When employees succeed, so do companies. Unfortunately, day-to-day work experience isn’t always enough for meaningful professional development. By recognizing growth potential and providing the right tools for reskilling and upskilling, leaders can build effective and high-performing teams. Course Outcomes: 1. What is Uncovering Individual Development Areas? 2. Why is it important to know about Uncovering Individual Development Areas? 3. Uncovering Individual Development Areas Knowledge Primer 4. How to Uncover Individual Development Areas 5. Situations when to apply the learning 6. How to evaluate success in Uncovering Individual Development Areas
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LS014 - Positive Mindset

In any VUCA (Volatile, Uncertain, Complex and Ambiguous) environment, there are many ups and downs. It is very difficult to stay ‘up’ all the time and an individual’s mindset can shift. The outcome of this course is how to shift a mindset from negative or neutral to positive despite the degree of VUCA.
Course Outcomes: 1. What is a Positive Mindset? 2. Why is it important to have a Positive Mindset? 3. Positive Mindset Knowledge Primer 4. How to Coach Positive Mindset 5. Situations when to apply the learning 6. How to evaluate success in Positive Mindset
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LS015 - Custom Topics available upon request.

Custom Topics available upon request. Please email coach@withimpact.com for details.
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Sales Success

Want more sales? Our Sales Success courses will give you the tools to coach the skill of sales.  All of our Sales Success courses are targeted at specific sales skills to ensure a focused, rather than general approach. Each course comes with a 60 minute practice meeting with Dr. Dan where you will practice each skill using real scenarios. Once the course is completed, you will receive a Course Certificate for your professional development tracking.

SS001 - Success with Challenging Customers

The customer is always right is an outdated mantra that has no place in the modern world of sales. Dealing with a challenging customer can be an emotional experience. By developing key communication and interpersonal skills, we can learn how to regain control of difficult customer encounters. Courses Outcomes: 1. What is a Challenging Customer? 2. Why is it important to know how to deal with Challenging Customers? 3. Challenging Customers Knowledge Primer 4. How to deal with Challenging Customers 5. Situations when to apply the learning 6. How to evaluate success in dealing with Challenging Customers
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SS002 - Understanding Customer Value

Customer value is the satisfaction the customer experiences (or expects to experience) by taking a given action relative to the cost of that action. When it comes to our own products and services, we need to understand the value customers receive or expect to receive based on their own definition of value and not ours. Course Outcomes: 1. What is meant by Understanding Customer Value? 2. Why is it important to understand customer value? 3. Understanding Customer Value Knowledge Primer 4. How to understand customer value 5. Situations when to apply the learning 6. How to evaluate success in Understanding Customer Value
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SS003 - Delivering Customer Value

Once you understand what is of value to your customers then you are in a much better position to make informed decisions about your products and services. Customer loyalty grows from delivering value on an ongoing basis and this is the start of the journey to Customers for Life. Course Outcomes: 1. What is Delivering Customer Value? 2. Why is it important to deliver customer value? 3. Delivering Customer Value Value Knowledge Primer 4. How to deliver customer value 5. Situations when to apply the learning 6. How to evaluate success in Delivering Customer Value
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SS004 - Delivering Customer Happiness

Customer loyalty and retention are key indicators of a successful sales business. By understanding which elements of the customer experience have the greatest impact, we can work to consistently deliver high-quality service. As sales professionals, customer happiness should be at the center of our sales strategy. Course Outcomes: 1. What is Customer Happiness? 2. Why is it important to understand Customer Happiness? 3.Customer Happiness Knowledge Primer 4. How to deliver Customer Happiness 5. Situations when to apply the learning 6. How to evaluate success in delivering Customer Happiness
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SS005 - Sales Leadership

As sales leaders, we need to understand what it means to lead efficiently. What skills are necessary to motivate, empower, and drive sales teams to succeed? By taking initiative and actively holding ourselves accountable for our teams’ success, we can take the steps to becoming more effective leaders. Course Outcomes: 1. What is Sales Leadership? 2. Why is it important to develop Sales Leadership? 3. Sales Leadership Knowledge Primer 4. How to develop Sales Leadership 5. Situations when to apply the learning 6. How to evaluate success in Sales Leadership
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SS006 - Closing Sales

A sales experience has multiple variables: your customer and their personality, your product or service, and your sales channel, among many. But an effective sales strategy can help you confidently navigate any sales situations. By defining the key steps in successfully closing a sale, you can aim to hit the mark every time.

Course Outcomes: 1. What is Closing a Sale? 2. Why is it important to understand how to Close a Sale? 3. Closing a Sale Knowledge Primer 4. How to Close a Sale 5. Situations when to apply the learning 6. How to evaluate success in Closing a Sale
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SS007 - Competitive Mindset

A competitive mindset is the most powerful tool in a sales professional’s arsenal. It can either drive a successful sale, or cause it to fall short of closing. Understanding, developing, and maximizing the components of a competitive mindset can turn a good sales professional into a great one. Course Outcomes: 1. What is a Competitive Mindset? 2. Why is it important to have a Competitive Mindset? 3. Competitive Mindset Knowledge Primer 4. How to have a Competitive Mindset 5. Situations when to apply the learning 6. How to evaluate success in having a Competitive Mindset
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SS008 - Competitive Selling

The world of sales is saturated with great sales professionals, so how can you get ahead of the pack? Developing the right skills, approaches, and attitude can help you thrive in an aggressive sales environment. As a competitive salesperson, you will acquire new clients, expand your business, and grow as a professional. Course Outcomes: 1. What is Competitive Selling? 2. Why is it important to understand Competitive Selling? 3. Competitive Selling Knowledge Primer 4. How to sell competitively 5. Situations when to apply the learning 6. How to evaluate success in Competitive Selling
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SS009 - Competitive Immunity

How difficult it is to compete against an established sales professional? A strong and recognizable brand has the advantage of competitive immunity and makes it harder for others to move in on your turf. By developing competitive immunity, you can protect yourself from competitors, boost sales, and ensure growth. Course Outcomes: 1. What is Competitive Immunity? 2. Why is it important to understand Competitive Immunity? 3. Competitive Immunity Knowledge Primer 4. How to have Competitive Immunity 5. Situations when to apply the learning 6. How to evaluate success in Competitive Immunity
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SS010 - Pre-call Planning

Whether you’re a new sales professional or a seasoned expert, planning for a first call with a potential client can make or break a sale. Developing an effective research process and learning how to acquire key information is the foundation to a successful phone sales strategy. A little preparation can result in a big win. Course Outcomes: 1. What is Pre-call Planning? 2. Why is it important to understand Pre-call Planning? 3. Pre-call Planning Knowledge Primer 4. How to successfully pre-call plan 5. Situations when to apply the learning 6. How to evaluate success in Pre-call Planning
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SS011 - Determining Customer Needs

For a sale to be successful, you need to get the right product or service in the hands of the right customer. Understanding the need of your customer is crucial. By learning what questions to ask and what cues to look for, you can guarantee a fruitful sale and a happy customer every time. Course Outcomes: 1. What is Determining Customer Needs? 2. Why is it important to Determining Customer Needs? 3. Determining Customer Needs Knowledge Primer 4. How to coach determine customer needs 5. Situations when to apply the learning 6. How to evaluate success in Determining Customer Needs
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SS012 - Storytelling

Everyone loves a good story. Including stories in your sales strategy not only contextualizes and humanizes whatever you’re selling, but it influences customer perception of your product or service. Whether it’s a personal anecdote or a customer testimonial, storytelling can help you reach your sales goals faster. Course Outcomes: 1. What is Storytelling? 2. Why is it important to understand Storytelling? 3. Storytelling Knowledge Primer 4. How to tell effective stories in sales 5. Situations when to apply the learning 6. How to evaluate success in Storytelling
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SS013 - Building Rapport

New relationships are tough. Closing a sale with a customer you don’t know is tougher. A successful sales strategy includes tactics to quickly build confidence and rapport with potential buyers. For a customer to trust you, you need to develop a connection that is sincere, meaningful, and authentic. Course Outcomes: 1. What is Rapport? 2. Why is it important to understand Rapport? 3. Rapport Knowledge Primer 4. How to develop Rapport 5. Situations when to apply the learning 6. How to evaluate success in building Rapport
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SS014 - Virtually Getting Results with Customers

Take a traditional sales situation, remove the visual cues and add the trials of technology. Connecting with customers virtually is a challenge. But as the world moves online, developing an effective virtual sales strategy is crucial for professionals who want to thrive in the digital age. Course Outcomes: 1. What is Virtually Getting Results with Customers? 2. Why is it important to understand Virtually Getting Results with Customers? 3. Virtually Getting Results with Customers Knowledge Primer 4. How to Virtually Get Results with Customers 5. Situations when to apply the learning 6. How to evaluate success in Virtually Get Results with Customers
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SS015 - Positive Mindset

In any VUCA (Volatile, Uncertain, Complex and Ambiguous) environment, there are many ups and downs. It is very difficult to stay ‘up’ all the time and an individual’s mindset can shift. The outcome of this course is how to shift a mindset from negative or neutral to positive despite the degree of VUCA.
Course Outcomes: 1. What is a Positive Mindset? 2. Why is it important to have a Positive Mindset? 3. Positive Mindset Knowledge Primer 4. How to Coach Positive Mindset 5. Situations when to apply the learning 6. How to evaluate success in Positive Mindset
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SS016 - Custom Topics available upon request.

Custom Topics available upon request. Please email coach@withimpact.com for details.
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Organizational Effectiveness

Our Organizational Effectiveness courses will give you the tools to coach a number of skills that will increase the performance and engagement of your coachees.  All of our Organizational Effectiveness (OE) courses are targeted at specific OE skills to ensure a focused, rather than general approach. Each course comes with a 60 minute practice meeting with Dr. Dan where you will practice each skill using real scenarios. Once the course is completed, you will receive a Course Certificate for your professional development tracking.
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OE001 - Getting Things Done Cross Functionally

Working on a team with multiple roles, skills, and functions is a blessing and a curse. While you may have all the tools and expertise to succeed, organizing and maximizing the contribution of each individual can be a challenge. But if managed effectively, cross-functional efforts can help you accomplish goals that may otherwise be unattainable. Courses Outcomes: 1. What is Getting Things Done Cross Functionally? 2. Why is it important to know about Getting Things Done Cross Functionally? 3. Getting Things Done Cross Functionally Knowledge Primer 4. How to get things done cross functionally 5. Situations when to apply the learning 6. How to evaluate the success of Getting Things Done Cross Functionally
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OE002 - Best Practice Sharing

A successful organization is made of diverse individuals with diverse skills. A successful organization also knows the value of collaboration. Developing efficient ways to share best practices among peers and departments is crucial for business growth. By promoting the importance of skill and knowledge sharing, we create workplaces that are collaborative, invested, and effective. Course Outcomes: 1. What is Best Practice Sharing? 2. Why is it important to know about Best Practice Sharing? 3. Best Practice Sharing Knowledge Primer 4. How to best practice share 5. Situations when to apply the learning 6. How to evaluate the success of Best Practice Sharing
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OE003 - Improvisation

In an ever-changing world of work, adaptability is a coveted skill. How you react to change and manage unexpected situations reflect on your creativity, resourcefulness, and ability to improvise. These soft skills can be learned. By developing key behaviours that can help you improvise effectively, you can become a more versatile worker. Course Outcomes: 1. What is Improvisation? 2. Why is it important to know about Improvisation? 3. Improvisation Knowledge Primer 4. How to improvise 5. Situations when to apply the learning 6. How to evaluate the success of Improvisation
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OE004 - Creative Problem Solving

The ability to think creatively and solve a given problem is an essential strength in many disciplines. It allows you develop new ideas and explore different solutions. Learning and understanding the logic behind the defined process of creative problem solving will help you tackle a number of challenges.

Courses Outcomes:

1. What is Creative Problem Solving?
2. Why is it important to know about Creative Problem Solving?
3. Creative Problem Solving Knowledge Primer
4. How to creative problem solve
5. Situations when to apply the learning
6. How to evaluate the success of Creative Problem Solving

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OE005 - Facilitating Virtual Meetings

As more and more organizations transition to remote work, virtual experiences are becoming the norm. Without the structure and context of a physical workplace, learning how to communicate efficiently with your teams and peers is critical. Key steps and practices can help you get the most out of your next virtual meeting. Course Outcomes: 1. What is Facilitating Virtual Meetings? 2. Why is it important to know about Facilitating Virtual Meetings? 3. Facilitating Virtual Meetings Knowledge Primer 4. How to facilitate virtual meetings 5. Situations when to apply the learning 6. How to evaluate the success of Facilitating Virtual Meetings
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OE006 - Core Business Insight

Understanding the realities of your organization gives you a competitive advantage. With more-than-functional knowledge about organizational structure, performance, and mechanics, you gain the edge you need for effective decision-making and problem-solving. High-level insight can transform the way you do business. Course Outcomes: 1. What is Core Business Insight? 2. Why is it important to know about Core Business Insight? 3. Core Business Insight Knowledge Primer 4. How to develop core business insight 5. Situations when to apply the learning 6. How to evaluate the success of core business insight
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OE007 - Execution of Strategy and Projects

An innovative idea is great, but implementing it successfully can be a challenge. Developing a well-organized and effective process for executing your strategy is crucial when it comes to project management. A realistic roadmap and efficient methodology will help ensure you reach the finish line. Courses Outcomes: 1. What is Execution of Strategy and Projects? 2. Why is it important to know about Execution of Strategy and Projects? 3. Execution of Strategy and Projects Knowledge Primer 4. How to Execute Strategy and Projects 5. Situations when to apply the learning 6. How to evaluate the success of Execution of Strategy and Projects
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OE008 - Process Improvement

You’ve heard it before: if it ain’t broke, don’t fix it. But without strategic changes and innovation, we can expect little growth. Studying and analyzing current processes can help you identify shortcomings in your approach. By taking the time to improve on long-established processes, however small or incremental, you can develop more effective strategies. Course Outcomes: 1. What is Process Improvement? 2. Why is it important to know about Process Improvement? 3. Process Improvement Knowledge Primer 4. How to improve processes 5. Situations when to apply the learning 6. How to evaluate the success of Process Improvement
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OE009 - Systematic Innovation

Problem-solving can be tricky. How do you identify which changes could have the greatest impact, and which elements should remain the same? Systematic innovation helps you pinpoint shortcomings in your strategy. Intentionally implementing this process allows you to effectively produce innovative ideas and generate productive business solutions. Course Outcomes: 1. What is Systematic Innovation? 2. Why is it important to know about Systematic Innovation? 3. Systematic Innovation Knowledge Primer 4. How to create systematic innovation 5. Situations when to apply the learning 6. How to evaluate the success of Systematic Innovation
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OE010 - Guiding Organizational Change

In challenging and uncertain times, most organizations need to adapt in order to remain operational. Change is often inevitable, whether it’s organizational restructuring, budget cuts and re-allocation, transitioning to remote work, or adjusting to innovation. The skills required to effectively coach, guide, and support our teams through these changes are essential. Courses Outcomes: 1. What is Guiding Organizational Change? 2. Why is it important to know about Guiding Organizational Change? 3. Guiding Organizational Change Knowledge Primer 4. How to guide organizational change 5. Situations when to apply the learning 6. How to evaluate the success of Guiding Organizational Change
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OE011- Personal Marketing

Every person has a brand: a unique and active way of presenting yourself, developing professional relationships, and managing your reputation. The ability to market yourself in saturated spaces is crucial. By understanding the key features of personal marketing and knowing how to leverage them, you can gain valuable competitive edge. Course Outcomes: 1. What is Personal Marketing? 2. Why is it important to know about Personal Marketing? 3. Personal Marketing Knowledge Primer 4. How to market yourself 5. Situations when to apply the learning 6. How to evaluate the success of Personal Marketing
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OE012 - Better Adboards

Both National and Regional Adboards offer tremendous value for your business by getting the information you need to make critical business decisions. Experts gather and answer your questions and for the most part you feel mission accomplished. This model for Adboards seems to have stood the test of time, except for one significant factor: The experts’ answers are not always what happens when they return to their practices. Course Outcomes: 1. What is a Better Adboard? 2. Why is it important to know about Better Adboards? 3. Better Adboards Knowledge Primer 4. How to coach Better Adboards 5. Situations when to apply the learning 6. How to evaluate the success of Better Adboards
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OE016 - Enterprise Thinking

When working for an organization with other teams and individuals, it’s easy to lose sight of the big picture. How do our actions and work ethic impact the wider business? By understanding how we are connected to the organization and developing an enterprise mindset, we can gain motivation, maximize productivity, and work smarter towards a common goal. Courses Outcomes: 1. What is Enterprise Thinking? 2. Why is it important to know about Enterprise Thinking? 3. Enterprise Thinking Knowledge Primer 4. How to develop Enterprise Thinking 5. Situations when to apply the learning 6. How to evaluate the success of Enterprise Thinking
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OE017- Career Mission Clarity

It’s easy to lose sight of the big picture when we are focused on the little things: daily tasks, short-term assignments, or looming deadlines. Taking the time to revaluate and redevelop your career mission can give you the boost you need to keep your eyes on the prize. By gaining clarity about your professional goals, you can improve drive, motivation, and productivity. Course Outcomes: 1. What is Career Mission Clarity? 2. Why is it important to know about Career Mission Clarity? 3. Career Mission Clarity Knowledge Primer 4. How to develop a career mission 5. Situations when to apply the learning 6. How to evaluate the success of Career Mission Clarity
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OE018 - Career Progression

When faced with daily routine, staying motivated at work can be challenging. Effective career planning is essential for professional growth and progress. Learning how to define realistic goals and identify key areas of development can help you prioritize career progression and seek out new opportunities. Course Outcomes: 1. What is Career Progression? 2. Why is it important to know about Career Progression? 3. Career Progression Knowledge Primer 4. How to progress in your career 5. Situations when to apply the learning 6. How to evaluate the success of Career Progression
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OE019 - Influence Without Authority

Being able to initiate change and inspire your peers are key behaviours to develop for the modern workplace. As organizations move away from top-down mindsets and aim to prioritize collaborative innovation, the ability to guide effectively without assigned authority is essential. By developing strategic skills, we can play a key role in supporting business goals Courses Outcomes: 1. What is Influence without Authority? 2. Why is it important to know about Influence without Authority? 3. Influence without Authority Knowledge Primer 4. How to execute Influence without Authority 5. Situations when to apply the learning
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OE020- Influence at the Senior Level

In order to innovate and have a true impact at work, we need to get our ideas across to the right people. Increasing your influence with leadership is a crucial step towards professional growth. Learning how to communicate effectively and developing strategic interpersonal skills will help you make the most of encounters with key players in your organization. Course Outcomes: 1. What is Influence at the Senior Level? 2. Why is it important to know about Influence at the Senior Level? 3. Influence at the Senior Level Knowledge Primer 4. How to execute Influence at the Senior Level 5. Situations when to apply the learning 6. How to evaluate the success of Influence at the Senior Level
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OE021 - Impactful Communication

The ability to influence, impact, and inspire progress is the hallmark of a strong leader. Mastering key communication skills allows you to speak effectively and be heard. It allows you to develop genuine and meaningful relationships with key players in your organization. By connecting with peers and leaders in authentic ways, you will stand out of the crowd and have real impact. Course Outcomes: 1. What is Impactful Communication ? 2. Why is it important to know about Impactful Communication ? 3. Impactful Communication Knowledge Primer 4. How to communicate impactfully 5. Situations when to apply the learning 6. How to evaluate the success of Impactful Communication
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OE022 - Building and Enhancing Trust

Working in diverse, cross-functional environments can be challenging. When faced with decision-making and problem-solving tasks, it’s critical to have the trust of individuals and groups you work with. A dependable leader or peer has the necessary skills to lead effectively. Developing key behaviours will not only increase trust, but create strong and supportive workplaces. Courses Outcomes: 1. What is Building and Enhancing Trust? 2. Why is it important to know about Building and Enhancing Trust? 3. Building and Enhancing Trust Knowledge Primer 4. How to build and enhance trust 5. Situations when to apply the learning 6. How to evaluate the success of Building and Enhancing Trust
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OE023- Emotional Intelligence

Thriving in the modern workplace requires a diversity of soft-skills: communication, relationship-building, problem-solving, leadership, etc. The increasing importance of developing emotional intelligence reflects a critical shift in the way we work. Organizations recognize how healthy interpersonal relationships can impact business success. Improving emotional intelligence leads to increased performance, productivity, and job satisfaction. Course Outcomes: 1. What is Emotional Intelligence? 2. Why is it important to know about Emotional Intelligence? 3. Emotional Intelligence Knowledge Primer 4. How to use Emotional Intelligence 5. Situations when to apply the learning 6. How to evaluate the success of Emotional Intelligence
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OE024 - Decision Clarity

The power of clarity in organizational decision-making is vital when operating in uncertain times. Defining clear and effective processes can not only provide a critical competitive edge, but it prepares companies to better navigate new challenges. Learning how to develop efficient plans and make quick strategic decisions is vital in an ever-changing climate. Course Outcomes: 1. What is Decision Clarity? 2. Why is it important to know about Decision Clarity? 3. Decision Clarity Knowledge Primer 4. How to exercise Decision Clarity 5. Situations when to apply the learning 6. How to evaluate the success of Decision Clarity
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OE025 - Focused Creativity

Creativity is often associated with free-flowing thought and breaking down barriers. While this allows imagination to thrive, it’s not the most effective or productive. Learning how to focus your creativity allows you to act strategically. By developing a clear process, you will work smarter, better, and quicker. Courses Outcomes: 1. What is Focused Creativity? 2. Why is it important to know about Focused Creativity? 3. Focused Creativity Knowledge Primer 4. How to demonstrate Focused Creativity 5. Situations when to apply the learning 6. How to evaluate the success of Focused Creativity
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OE026- Systems Thinking

Changing and improving organizational processes can be challenging. When dealing with multiple projects and diverse channels, it’s easy to lose sight of the big picture. By developing and implementing a systems thinking approach, companies can find innovative solutions for complex problems, without sacrificing productivity. Course Outcomes: 1. What is Systems Thinking? 2. Why is it important to know about Systems Thinking? 3. Systems Thinking Knowledge Primer 4. How to use Systems Thinking 5. Situations when to apply the learning 6. How to evaluate the success of Systems Thinking
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OE027 - Relationship Advancement

Knowing how to enhance trust and build authentic relationships at work can make or break a career. Meaningful connections with the right people are critical. Aligning yourself with key players can make all the difference. By developing and expanding your professional networks, you take control of your professional impact. Course Outcomes: 1. What is Relationship Advancement? 2. Why is it important to know about Relationship Advancement? 3. Relationship Advancement Knowledge Primer 4. How to use advance relationships 5. Situations when to apply the learning 6. How to evaluate the success of Relationship Advancement
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OE028 - Conflict Management

In any situation, conflict is uncomfortable. In the workplace, it can be especially frustrating. As much as we try to avoid conflict, people have different opinions, ideas, and emotions that naturally come into disagreement. By developing key conflict management skills, you can learn to dissipate difficult situations, whether it’s with a colleague, a customer, or a manager. Course Outcomes: 1. What is Conflict Management? 2. Why is it important to know about Conflict Management? 3. Conflict Management Knowledge Primer 4. How to manage conflict 5. Situations when to apply the learning 6. How to evaluate the success of Conflict Management
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OE029 - Negotiation Prowess

Cooperation, collaboration, and compromise. The ability to work cross-functionally with multiple parties is essential to business success. Learning how to effectively communicate your ideas and influence the course of action can go a long way, not only in forging positive work relationships, but in paving the way for impactful career growth. Course Outcomes: 1. What is Negotiation Prowess? 2. Why is it important to know about Negotiation Prowess? 3. Negotiation Prowess Knowledge Primer 4. How to negotiate effectively 5. Situations when to apply the learning 6. How to evaluate the success of Negotiation Prowess
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OE030 - Custom Topics available upon request.

Custom Topics available upon request. Please email coach@withimpact.com for details.
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courses

Myers Briggs

Myers Briggs Type Indicator (MBTI) is a popular personality assessment.  Our Myers Briggs courses will give you the tools to coach on how to leverage the Myers Briggs in a number of relevant business applications to support performance and engagement. Each course comes with a 60 minute practice meeting with Dr. Dan where you will practice each skill using real scenarios. Once the course is completed, you will receive a Course Certificate for your professional development tracking.

MB001 - Using MBTI

The Myers Briggs Type Indicator allows leaders and development coaches to understand individuals on a personal level. MBTI showcases people’s diverse skills and approaches. With proper understanding and application of the tool, leaders can achieve greater organizational success and encourage professional development. Course Outcomes: 1. What is the MBTI? 2. Why is it important to understand the MBTI? 3. MBTI Knowledge Primer 4. How to use the MBTI 5. Situations when to apply the learning 6. How to evaluate success in using the MBTI
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MB002 - Using Type to Solve Conflicts

Being a leader means having difficult conversations. Whether it’s a rough patch with a valued employee or a disagreement between peers, conflict in the workplace is not uncommon. With reliable personality type assessments, you can gain valuable insights to help you manage conflict. Acknowledging the different personas and behaviours of the groups you work with is crucial to effective conflict resolution.

Course Objectives: 1. What is Using Type to Solve Conflicts? 2. Why is it important to Use Type to Solve Conflicts? 3. Using Type to Solve Conflicts Knowledge Primer 4. How to use type to solve conflicts 5. Situations when to apply the learning 6. How to evaluate success in Using Type to Solve Conflicts
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MB003 - Communication Strategies using Type

Leading and managing a group of diverse personalities can be challenging. As leaders, we need to be able to adapt our communication style to connect effectively with each individual. With deep understanding of personality type, strong leaders can build meaningful and authentic relationships that value the diversity of our groups.

Course Objectives: 1. What are Communication Strategies Using Type? 2. Why is it important to understand Communication Strategies Using Type? 3. Communication Strategies Using Type Knowledge Primer 4. How to utilize communication strategies using type 5. Situations when to apply the learning 6. How to evaluate success in Communication Strategies Using Type
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MB004 - Optimizing Leadership using Type

As our workplaces become more diverse, leaders need to adapt. Thorough understanding of personality type can give leaders the tools and resources to effectively motivate employees and encourage professional growth. By focusing on adapting leadership style to the personas of each individual, leaders can optimize team management. Course Outcomes: 1. What is Optimizing Leadership Using Type? 2. Why is it important to Optimize Leadership Using Type? 3. Optimizing Leadership Using Type Knowledge Primer 4. How to optimize leadership using type 5. Situations when to apply the learning 6. How to evaluate success in Optimizing Leadership Using Type
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MB005 - Type and Managing Change

Through challenging times, workplaces change and adapt to remain operational. This can be difficult for some individuals. Whether it’s organizational restructuring or transitioning to remote work, as leaders, we have a responsibility to help employees confidently manage change. By understanding personality type, we can work to best support our teams.

Course Objectives: 1. What is Managing Change Using Type? 2. Why is it important to Managing Change Using Type? 3. Managing Change Using Type Knowledge Primer 4. How to manage change using type 5. Situations when to apply the learning 6. How to evaluate success in Managing Change Using Type
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MB006 - Problem Solving and Decision Making using Type

Personality type assessments provide essential insights into a person’s behaviours and thought-processes. These resources can help leaders make decisions that are in the best interest of the individuals and groups they manage. A comprehensive understanding of personality type allows you to manage effectively and thoughtfully, without sacrificing performance.

Course Objectives: 1. What is Problem Solving and Decision Making using Type? 2. Why is it important to use type to problem solve and make decisions? 3. Problem Solving and Decision Making using Type Knowledge Primer 4. How to problem solve and make decisions using type 5. Situations when to apply the learning 6. How to evaluate success in Problem Solving and Decision Making using Type
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MB007 - Increasing Creativity Using MBTI

Creativity is a spark we feel in life. Being more creative means shifting your energy to shift a thought or an action to something new. The MBTI can help you find your creative voice naturally because your pattern of personality naturally translates and uses your creative energy. You can also shift your creative energy to open up to new perspectives. Course Outcomes: 1. What is Increasing Creativity Using the MBTI? 2. Why is it important to Increase Creativity Using the MBTI? 3. Increasing Creativity Using the MBTI Knowledge Primer 4. How to Increase Creativity Using the MBTI 5. Situations when to apply the learning 6. How to evaluate success in Increasing Creativity Using the MBTI
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MB008 - Working Remotely More Productively Using MBTI

When people are not located in the same office, challenges start to surface. Successful remote workers have learned that building relationships and understanding the styles of others are keys to working remotely successfully. The world is changing and the skills will support performance and engagement in the future.

Course Objectives: 1.What is Working Remotely More Productively Using MBTI? 2.Why is it important to understand how to Work Remotely More Productively Using MBTI? 3.Working Remotely More Productively Using MBTI Knowledge Primer 4.How to Work Remotely More Productively Using MBTI 5.Situations when to apply the learning 6.How to evaluate success in Working Remotely More Productively Using MBTI
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MB009 - Increasing Emotional Intelligence Using the MBTI

Being emotionally intelligent describes a complex ability to regulate emotions, empathize with others and demonstrate resiliency. When you develop your emotional intelligence you become a better leader, co-worker, and team member. With enriched relationships and an increase in influence skills, increasing emotional intelligence will greatly support many aspects of your life.

Course Objectives: 1.What is Increasing Emotional Intelligence Using the MBTI? 2.Why is it important to Increase Emotional Intelligence Using the MBTI? 3.Increasing Emotional Intelligence Using the MBTI Knowledge Primer 4.How to Increase Emotional Intelligence Using the MBTI 5.Situations when to apply the learning 6.How to evaluate success in Increasing Emotional Intelligence Using the MBTI
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MB010 - Custom Topics available upon request.

Custom Topics available upon request. Please email coach@withimpact.com for details.
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courses

Virtual Work

With the increase in virtual or remote work in our organizations, it is important to adjust. Our Virtual Work courses will give you the tools to coach on how to work optimally in a virtual environment.  All of our Virtual Work courses are targeted at specific virtual work skills to ensure a focused, rather than general approach. Each course comes with a 60 minute practice meeting with Dr. Dan where you will practice each skill using real scenarios. Once the course is completed, you will receive a Course Certificate for your professional development tracking.

VW001 - Managing Priorities in a Virtual Environment

In challenging and uncertain times, business needs are constantly shifting. The ability to quickly update your priorities can make it or break it in the midst of a crisis. Understanding how to manage your priorities, communicate new processes, and inform your teams in a remote environment is critical to organizational success. Course Outcomes: 1. What is Managing Priorities in a Virtual Environment? 2. Why is it important to know about Managing Priorities in a Virtual Environment? 3. Managing Priorities in a Virtual Environment Knowledge Primer 4. How to Manage Priorities in a Virtual Environment 5. Situations when to apply the learning 6. How to evaluate the success of Managing Priorities in a Virtual Environment
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VW002 - Staying Engaged in a Virtual Environment

Connecting and interacting with our peers is an integral part of the workplace, but in-person experiences are difficult to replicate in digital spaces. Keeping remote teams involved in company procedure and up-to-date on business news is critical in virtual work environments. By identifying ways to help team feel connected, we can maximize and maintain employee engagement.

Course Outcomes: 1. What is Staying Engaged in a Virtual Environment? 2. Why is it important to know about Staying Engaged in a Virtual Environment? 3. Staying Engaged in a Virtual Environment Knowledge Primer 4. How to Stay Engaged in a Virtual Environment 5. Situations when to apply the learning 6. How to evaluate the success of Staying Engaged in a Virtual Environment
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VW003 - Leading Impactful Meetings in a Virtual Environment

When remote workplaces are the norm, optimizing digital experiences is a must. How can we ensure that every virtual interaction is informative, meaningful, and stimulating? Understanding which tools promote efficacy and which structures encourage collaboration will give you the edge you need to conduct impactful meetings.

Course Outcomes: 1. What is Leading Impactful Meetings in a Virtual Environment? 2. Why is it important to know about Leading Impactful Meetings in a Virtual Environment? 3. Leading Impactful Meetings in a Virtual Environment Knowledge Primer 4. How to Lead Impactful Meetings in a Virtual Environment 5. Situations when to apply the learning 6. How to evaluate the success of Leading Impactful Meetings in a Virtual Environment
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VW004 - Becoming a Trusted Advisor in a Virtual Environment

Building trust and rapport takes work. With the added challenge of a virtual environment, authentic connections can feel almost impossible. Even though meaningful relationships often depend on in-person interactions, learning how to adapt your communication skills and interpersonal prowess will help you thrive in a digital world. Course Outcomes: 1. What is Becoming a Trusted Advisor in a Virtual Environment? 2. Why is it important to know about Becoming a Trusted Advisor in a Virtual Environment? 3. Becoming a Trusted Advisor in a Virtual Environment Knowledge Primer 4. How to become a trusted advisor in a virtual environment 5. Situations when to apply the learning 6. How to evaluate the success of Becoming a Trusted Advisor in a Virtual Environment
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VW005 - Getting Impactful Feedback in a Virtual Environment

Meetings are opportunities for collaboration and innovation. Sharing ideas, knowledge, and expertise leads to critical business improvements and advancements. It can be challenging to replicate this experience online. By mastering digital tools and improving communication channels, virtual environments can become hotspots for meaningful interactions and cooperation.

Course Outcomes: 1. What is Getting Impactful Feedback in a Virtual Environment? 2. Why is it important to know about Getting Impactful Feedback in a Virtual Environment? 3. Getting Impactful Feedback in a Virtual Environment Knowledge Primer 4. How to Get Impactful Feedback in a Virtual Environment 5. Situations when to apply the learning 6. How to evaluate the success of Getting Impactful Feedback in a Virtual Environment
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VW006 - Making Effective Presentations in a Virtual Environment

Presenting impactful ideas and concepts to a group of engaged participants is a great feeling. Presenting the same content online can be a bit more challenging. How do you make sure your remote viewership feels involved and invested in your presentation? Following key steps can help you effectively deliver an outstanding presentation to an engaged audience.

Course Outcomes: 1. What is Making Effective Presentations in a Virtual Environment? 2. Why is it important to know about Making Effective Presentations in a Virtual Environment? 3. Making Effective Presentations in a Virtual Environment Knowledge Primer 4. How to Make Effective Presentations in a Virtual Environment 5. Situations when to apply the learning 6. How to evaluate the success of Making Effective Presentations in a Virtual Environment
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VW007 - Custom Topics available upon request.

Custom Topics available upon request. Please email coach@withimpact.com for details.
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courses

Team Performance

When a team is performing optimally, results do follow. Our Team Performance courses will give you the tools to coach a myriad of team performance best practices. All of our Team Performance courses are targeted at specific team performance skills to ensure a focused, rather than general approach. Each course comes with a 60 minute practice meeting with Dr. Dan where you will practice each skill using real scenarios. Once the course is completed, you will receive a Course Certificate for your professional development tracking.

TP001 - Leading Virtual Teams

Being able to quickly transition to remote work is an asset in times of crisis, but managing remotely can be a challenge. While it’s near impossible to replicate in-person experiences through digital channels, finding the right tools and getting acquainted with best practices will prepare you for effective virtual leadership. Course Outcomes: 1. What is Leading Virtual Teams? 2. Why is it important to know about Leading Virtual Teams? 3. Leading Virtual Teams Knowledge Primer 4. How to lead virtual teams 5. Situations when to apply the learning 6. How to evaluate the success of Leading Virtual Teams
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TP002 - Team Optimization

Every person on a team plays a critical role in addressing business needs. To tap into the full potential of each employee, we need to understand what added skills, knowledge, and value they bring to the company strategy. By optimize and maintaining effective teams, we not only maximize performance, but aim to surpass business goals.

Course Outcomes: 1. What is Team Optimization? 2. Why is it important to know about Team Optimization? 3. Team Optimization Knowledge Primer 4. How to optimize teams 5. Situations when to apply the learning 6. How to evaluate the success of Team Optimization
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TP003 - Team Charters

Not every team is a successful one, but winning teams have a few things in common: strategic direction, purpose, and common goals. A team charter creates focus. By providing team members with key concepts, ideas, and roadmaps to unite around, we can help guide them towards success.

Course Outcomes: 1. What is a Team Charter? 2. Why is it important to know about Team Charters? 3. Team Charters Knowledge Primer 4. How to build an effective team charter 5. Situations when to apply the learning 6. How to evaluate the success of Team Charters
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TP004 - Team Optimization: Focus on Sales Teams

Sales is an inherently competitive space. Building a winning sales team requires careful consideration of strength and resources, with the goal of creating a structure that promotes collaboration and maximizes performance. By establishing a balanced team that is dynamic and focused, you can expect to see sales soar. Course Outcomes: 1. What is Sales Team Optimization? 2. Why is it important to know about Sales Team Optimization? 3. Sales Team Optimization Knowledge Primer 4. How to optimize a sales team 5. Situations when to apply the learning 6. How to evaluate the success of Sales Team Optimization
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TP005 - Team Optimization: Focus on Marketing Teams

Marketing professionals understand the importance of strategy. Every team member is a critical part of a complex puzzle. To tap into a team’s full potential and effectively tackle important projects, we need to make the most of each person’s strengths. By optimizing team resources and providing proper guidance, a marketing team can hit every assignment out of the ballpark

Course Outcomes: 1. What is Marketing Team Optimization? 2. Why is it important to know about Marketing Team Optimization? 3. Marketing Team Optimization Knowledge Primer 4. How to optimize a marketing team 5. Situations when to apply the learning 6. How to evaluate the success of Marketing Team Optimization
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TP006 - Team Optimization: Focus on Leadership Teams

We all know the importance of leadership skills: communication, managements, problem-solving, and decision-making, among many. A leadership team is made of high-performing, high-achieving individuals, but the success of the team depends of maximizing resources and strengths. By optimizing your experienced leadership team, you will ensure organizational success.

Course Outcomes: 1. What is Leadership Team Optimization? 2. Why is it important to know about Leadership Team Optimization? 3. Leadership Team Optimization Knowledge Primer 4. How to optimize a leadership team 5. Situations when to apply the learning 6. How to evaluate the success of Leadership Team Optimization
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TP007 - Custom Topics available upon request.

Custom Topics available upon request. Please email coach@withimpact.com for details.
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contact dr. dan

You can email at dan@withimpact.com