About this Course

As sales leaders, we need to understand what it means to lead efficiently. What skills are necessary to motivate, empower, and drive sales teams to succeed? By taking initiative and actively holding ourselves accountable for our teams' success, we can take the steps to becoming more effective leaders.

What you'll learn?

  • 1. What is Customer Happiness?
  • 2. Why is it important to understand Customer Happiness?
  • 3.Customer Happiness Knowledge Primer
  • 4. How to deliver Customer Happiness
  • 5. Situations when to apply the learning
  • 6. How to evaluate success in delivering Customer Happiness

About Coach Dan

Dr. Dan Neundorf

Lead Coach

Dr. Dan Neundorf brings you over 30 years as a Business Coach and Educator

With over 30 years of experience as a Management Consultant, Coach and Trainer, Dr. Dan Neundorf has crafted and led hundreds of consulting, coaching and training events across the world. Dan has a Doctorate in Education (Ed.D.) and a Masters in Business Administration (MBA). Beyond his industry-leading training and experience, Dan has an extraordinary natural talent for connecting with people and drawing out their potential for personal growth and organizational